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CHCAC6C

Support the older person to meet their emotional and psychosocial needs

Unit Descriptor This unit describes the knowledge and skills required by the worker to support the older person to meet their emotional and psychosocial needs.

ELEMENTPERFORMANCE CRITERIA
1 . Support the older person remain engaged with their social network and the wider community
  1. The older person's social network is identified

  2. The older person's social and recreational preferences are determined

  3. The older person is encouraged and facilitated in their attendance at selected social and recreational activities

  4. The need to modify or adapt social and recreational activities to meet the specific needs of the older person is recognised and reported to the appropriate person

  5. The older person is provided with information about community networks and activities available to them

2 . Support the older person to meet their emotional and psychological needs
  1. An understanding of the impact of ageing on the individual's emotional and psychological well-being is demonstrated

  2. The older person's self esteem and confidence is encouraged and supported

  3. The older person is supported and encouraged to achieve maximum emotional well-being

  4. Empathy is shown to an older person who is emotionally distressed

  5. Assistance is sought from an appropriate person when it is not possible to meet the emotional and psychological needs of the older person

3 . Recognise and accommodate the older person's cultural and spiritual preferences
  1. Acceptance of an older person's cultural and spiritual preferences is demonstrated

  2. Work practices accommodate an older person's modesty and privacy according to cultural requirements

  3. Communication practices demonstrate cultural sensitivity

  4. The older person's continual participation in cultural and spiritual practices and celebrations is facilitated

  5. The older person is provided with information regarding relevant cultural and spiritual networks available in the community

4 . Support the older person who is experiencing loss and grief
  1. An understanding of the impact of ageing on an individual's experiences of loss and grief is demonstrated

  2. The stages of loss and grief are recognised

  3. Signs that an older person is experiencing grief are recognised and reported to an appropriate person

  4. Appropriate communication strategies are utilised when an older person is expressing their fears and other emotions associated with loss and grief

  5. The older person and /or their support network is provided with information regarding relevant support services

  6. Particular needs are acknowledged and referral made to an appropriate individual/agency

5 . Recognise and accommodate the older person's expressions of identity and sexuality
  1. An understanding of the impact of ageing on an individual's expression of identity and sexuality is demonstrated

  2. The impact of community values and attitudes regarding sexuality and ageing are recognised

  3. Own values and attitudes regarding sexuality are not imposed on others

  4. The older person is supported to express their sexuality within organisational protocols

  5. Different spiritual expressions of sexuality are respected

  6. Unmet needs relating to sexuality and identity are acknowledged and referred to an appropriate person





Key CompetencyExamples of ApplicationPerformance
Level
How can information be collected, analysed and organised?
How are ideas and information communicated within this competency?
How are activities planned and organised?
How are problem solving skills applied?
How are mathematical ideas and techniques used?
How is use of technology applied?
How is team work used within this competency?

Range Statement

Older people may include:

Environments may include:

Emotional needs may include:

Psychological needs may include:

Spiritual needs may include:

Cultural needs may include

Sexuality and identity needs may include:

Types of loss may include:

Reactions to loss may include:

Stages of grief may include:

Appropriate communication and relationship building processes may include:

Support networks may include:

Community networks may include:

Appropriate persons/agencies may include:

Reporting may include:


Evidence Guide

Critical aspects of assessment must include:

Concurrent assessment and relationship with other units:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Essential knowledge includes:

Essential skills must include:

Resource implications:

Method of assessment:

Consistency in performance:

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

Context of assessment:

This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions