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Create, maintain and enhance productive working relationships

Unit Descriptor This unit covers the creation, maintenance and enhancement of productive working relationships by a derrickman/derrickhand.

1 . Create and enhance productive working relationships with colleagues.
  1. Make efforts to establish and maintain productive working relationships.

  2. Provide opportunities to readily discuss work-related matters.

  3. Offer advice in a helpful manner and, where necessary, refer individuals to specialists.

  4. Deal with differences in ways that maintain productive working relationships.

  5. Meet undertakings to others.

  6. Inform people sufficiently about changes in policy and working practices which may affect them.

  7. Raise any concern over the quality of work directly and discussed with the people concerned.

  8. Encourage individuals to offer ideas and views and give due recognition of these.

  9. Give the reasons clearly where ideas are not taken up.

  10. Make opportunities readily available for individuals to discuss personal problems.

2 . Carry out work handovers.
  1. Record relevant information accurately and legibly in accordance with operational requirements.

  2. Relay/receive current operational status to/from relevant personnel accurately and completely.

  3. Relay operating instructions accurately and completely to relevant personnel.

  4. Leave work area clean and hazard free in accordance with operational requirements.

3 . Enhance productive working relationships with one's immediate manager.
  1. Keep immediate manager informed in an appropriate level of detail about activities, progress, results and achievements.

  2. Provide information about problems and opportunities clearly, accurately and with an appropriate degree of urgency.

  3. Seek information and advice on matters within the given area of responsibility from immediate manager, as necessary.

  4. Present clear proposals for action at an appropriate time and with the right level of detail.

  5. Consider the reasons where proposals are not accepted, and, where appropriate, put forward alternative proposals.

  6. Make efforts to avoid damaging the relationship with the immediate manager where there are disagreements.

  7. Seek ways actively of improving the relationship with the immediate manager.

  8. Satisfy requirements of job role.

  9. Perform activities in a helpful and willing manner.

Key CompetencyExamples of ApplicationPerformance
How can information be collected, analysed and organised?
How are ideas and information communicated within this competency?
How are activities planned and organised?
How are problem solving skills applied?
How are mathematical ideas and techniques used?
How is use of technology applied?
How is team work used within this competency?

Range Statement

Briefings/handover details may include:

Statutory adherence may include:

Communications may include:

Weather conditions may include:

Information may include:

People includes:

Information and advice on operational requirements includes:

Communications may include:

Handovers may include:

Evidence Guide

Critical aspects of evidence to be considered

It is essential that competence is fully observed in the critical aspects of:

Interdependent assessment of units

Competence must be assessed and achieved for each unit.

and where relevant:

Context of assessment

This unit will be assessed on an operational rig, or using a suitable simulation.

Resource implications

Access is required to an operational rig, or appropriate simulations.

Consistency in performance

Consistent performance is required and evidence should be available of consistent performance under a range of situations.